Frequently Asked Questions
Everything you need to know about your style journey with Pulse of Potential.
How long will it take for my order to arrive?
Standard shipping typically takes 3-7 business days within the continental US. International orders may take 10-21 business days depending on the destination and customs processing.
What is your return and exchange policy?
We offer a 30-day return policy for all unworn and unwashed items with original tags attached. Simply visit our returns portal to initiate a refund or a free size exchange.
How do I know which size will fit me best?
Every product page features a detailed size guide with specific measurements. We recommend comparing these measurements against a similar garment you already own for the most accurate fit.
Are your materials sustainably sourced?
At Pulse of Potential, we prioritize ethical manufacturing. Over 70% of our current collection is made from organic cotton, recycled polyester, or eco-friendly dyes to minimize our environmental footprint.
Can I track my package after it ships?
Yes, once your order is dispatched, you will receive a confirmation email containing a tracking number and a link to monitor your delivery progress in real-time.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and interest-free installment plans through Klarna and Afterpay.